Support
If something isn't working as expected, you can contact us here and help us reproduce the issue quickly.
Report a problem
If you experience an issue with Tareo or Neroles services, contact us:
- support@neroles.com
- Typical response time: within 1 business day
When reporting an issue, please include:
- Action you took
- Expected result
- Actual result
- Time (with timezone)
- Screenshots or error messages (if any)
Suggestions & Improvements
We actively use feedback to improve Tareo. If you have an idea, feature request, or workflow improvement, we'd love to hear it.
Send suggestions to:support@neroles.com
When sending a suggestion, it helps to include:
- What you're trying to achieve
- Your current workflow
- What feels slow, unclear, or missing
- Your proposed improvement (if you have one)
All suggestions are reviewed, but not all can be implemented immediately.