Privacy Policy

1. Introduction

Neroles Technologies (“Neroles”, “we”, “us”, or “our”) operates the Neroles website and the Tareo application (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

We are committed to protecting your privacy and handling your data in an open and transparent manner. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Organization details (organization name, settings)
• Content you create (tasks, notes, communications)
• Payment information (processed securely by our payment provider)

2.2 Information Collected Automatically

• Usage data (features used, interactions with the Services)
• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@neroles.com.

7. Data Retention

We retain your personal data for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws, including standard contractual clauses approved by the European Commission.

9. Cookies and Tracking

We use essential cookies to enable core functionality of our Services. We may also use analytics cookies to understand how you use our Services and improve your experience. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: